FAQs
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Most orders are processed and shipped within 3–5 business days, though timing may vary depending on the complexity of the piece. Estimated times are noted on each product page.
Need it a little sooner? Send us a note and we’ll do our best to expedite your order where possible.
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If you need to make a change or cancel an order, please send us a note as soon as possible. We’ll do our best to accommodate your request and connect with you on next steps if a return is needed.
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We recommend keeping your pieces away from prolonged contact with water, perfumes, lotions, and other chemicals, and storing them somewhere cool and dry when not being worn.
For more, visit our Jewelry Care page.
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Because we work with pearls, no two pieces are exactly alike. You may notice subtle variations in color, shape, and texture from the piece pictured. We think that’s part of what makes each one special.
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We’d love to help make your order feel a little extra special. Send us a note when you place your order and we’ll work a little magic.
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Yes! For collaborations, partnerships, events, or other creative opportunities, visit our Contact page and send us a note. We’d love to hear from you!
